Warranty Info

Limited Warranty Policy

ONE SYSTEMS products are warranted by ONE SYSTEMS, Inc. for a period of 5 years. This warranty period begins with the date of purchase by the original end-user of the product. All products are warranted against defects in materials and workmanship. This Limited Warranty does not cover product abuse including, but not limited to, mechanical and thermal failures associated with excessive input power applied to ONE SYSTEMS loudspeaker systems. In addition, damage caused by accident, misuse or failure to observe instructions as documented in the following manuals: “Outdoor Installation of Loudspeakers” and “Rigging and Suspension" (found under the Documentation tab above, under Technical Info & Downloads) is not covered. Other acts which are not the fault of ONE SYSTEMS are not covered. Defects or damages resulting from service, testing, product modification or alteration by someone other than ONE SYSTEMS or its authorized agents or service centers are not covered. ONE SYSTEMS is not responsible for misrepresentations by the seller or other parties.  All products covered by this limited warranty must be shipped to an authorized service center (see details below) prepaid. ONE SYSTEMS will pay all material and labor costs associated with repair or replacement of covered products. ONE SYSTEMS will pay all return costs associated with products covered under the terms of this limited warranty.

Warranty and non-warranty service is available through The Speaker Exchange. If a warranty is requested, please present a copy of the original One Systems, Inc. invoice to The Speaker Exchange at the time of evaluation. All queries regarding the status of parts or repairs must be answered by The Speaker Exchange directly.

https://www.onesystems.com/service-and-repairs-contact/

The Speaker Exchange
8217 N. Nebraska Ave.
Tampa, FL 33604
www.speakerx.com
813-237-4800
cathy@speakerex.com

Limitation of Implied Warranties

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THE EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  THE END USER (CONSUMER), AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL ONE SYSTEMS , OR ANY OF ITS OPERATING DIVISIONS, BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions may apply. This warranty provides specific legal rights, and other rights may exist from state to state or from one jurisdiction to another.