Warranty & Service

One Systems Repair/Warranty Information

Repair/Service Information

One Systems Service
Richard Land
Phone: 615-338-4443

One Systems’ Limited Warranty

ONE SYSTEMS products are warranted by ONE SYSTEMS, Inc. for a period of 5 years (3 years for all electronic products). This warranty period begins with the date of purchase by the original end-user of the product. All products are warranted against defects in materials and workmanship.

This Limited Warranty does not cover product abuse including, but not limited to, mechanical and thermal failures associated with excessive input power applied to ONE SYSTEMS loudspeaker systems. In addition, damage caused by accident, misuse or failure to observe instructions included in the following manuals: “Outdoor Installation of Loudspeakers” and “Rigging and Suspension of ONE SYSTEMS Products” (These manuals may be found on the ONE SYSTEMS web site, www.ONESYSTEMS.com) is not covered. Other acts which are not the fault of ONE SYSTEMS are not covered. Defects or damages resulting from service, testing, product modification or alteration by someone other than ONE SYSTEMS or its authorized agents or service centers are not covered. ONE SYSTEMS is not responsible for misrepresentations by the seller or other parties.

All products covered by this limited warranty must be shipped to an authorized service center (see details below) prepaid. ONE SYSTEMS will pay all material and labor costs associated with repair or replacement of covered products. ONE SYSTEMS will pay all return costs associated with products covered under the terms of this limited warranty.

Limitation of Implied Warranties

ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THE EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  THE END USER (CONSUMER), AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED. IN NO EVENT SHALL ONE SYSTEMS , OR ANY OF ITS OPERATING DIVISIONS, BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions my not apply. This warranty provides specific legal rights, and other rights may exist from state to state or from one jurisdiction to another.

One Systems, Inc.
2000 Glen Echo Road, Ste. 103
Nashville, TN 37215

ONE SYSTEMS GLOBAL CO. LTD.n
87/114 Modern Town 15th Floor
Sukhumvit 63 Ekkamai Soi 3
Klongtoey, Bangkok
10110 Thailand

On Point Audio Warranty Information

On Point Audio products are warranted by On Point Audio, Inc. for a period of 5 years (including 5 years for all electronic products). This warranty period begins with the date of purchase by the original end-user of the product. All products are warranted against defects in materials and workmanship.

This Limited Warranty does not cover product abuse including, but not limited to, mechanical and thermal failures associated with excessive input power applied to On Point Audio loudspeaker systems. In addition, damage caused by accident, misuse or failure to observe instructions included in the manual “Rigging and Suspension of On Point Audio Products” (This manual may be found on the On Point Audio web site, www.onpointaudio.com) is not covered. Other acts which are not the fault of On Point Audio are not covered. Defects or damages resulting from service, testing, product modification or alteration by someone other than On Point Audio, Inc. or its authorized agents or service centers are not covered. On Point Audio is not responsible for misrepresentations by the seller or other parties.

All products covered by this limited warranty must be shipped to an authorized service center (see details below) prepaid. On Point Audio will pay all material and labor costs associated with repair or replacement of covered products. On Point Audio will pay all return costs associated with products covered under the terms of this limited warranty.

Limitation of Implied Warranties
ANY IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, SHALL BE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY, OTHERWISE THE REPAIR, REPLACEMENT, OR REFUND AS PROVIDED UNDER THE EXPRESS LIMITED WARRANTY IS THE EXCLUSIVE REMEDY OF  THE END-USER (CONSUMER), AND IS PROVIDED IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OF IMPLIED.

IN NO EVENT SHALL ON POINT AUDIO , OR ANY OF ITS OPERATING DIVISIONS, BE LIABLE, WHETHER IN CONTRACT OR TORT (INCLUDING NEGLIGENCE) FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT, ACCESSORY OR SOFTWARE, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR LOSS OF REVENUE OR PROFITS, LOSS OF BUSINESS, LOSS OF INFORMATION OR DATA, SOFTWARE OR APPLICATIONS OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS, ACCESSORIES OR SOFTWARE TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW.

Some states and jurisdictions do not allow the limitation or exclusion of incidental or consequential damages, or limitation on the length of an implied warranty, so the above limitations or exclusions my not apply. This warranty provides specific legal rights, and other rights may exist from state to state or from one jurisdiction to another.

On Point Audio c/o One Systems Inc.
2000 Glen Echo Road, Ste. 210
Nashville, TN 37215 USA
Phone: + 1-615-823-1655
Toll-Free (USA): 866-846-1284
Fax: +1-615-261-1429

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